Hell0.
I'm Jennifer Golden.
I specialize in creative, omnichannel marketing solutions that drive brand alignment by utilizing customer insights and multiple marketing tactics to promote a brand’s product or service.
I’ve spent 17 years working and partnering with some of the biggest brands on the planet to retain and attract customers, increase brand awareness and drive sales with just-in-time marketing programs that meet the customer with the right message at the right time.
Check out a few of my favorite projects.
projects.
I don’t just drive marketing strategy and brand development. I know that multiple channels mean better customers. I connect the dots by delivering customer-centric experiences across multiple touchpoints, providing customers with a seamless shopping experience, whether they're shopping online from a desktop or mobile device, by telephone, or in a brick-and-mortar store.
about.
Brand Development and Marketing Strategy are my strengths, and CX is my superpower. I know a thing or two about how customers shop and how we want them to shop. I use insights to create actionable plans that deliver a positive, valuable, differentiated customer experience—no matter the customer touchpoint. Whether it’s online or in-store, B2C or B2B, I am a master at creating a cohesive voice that forges an emotional connection with customers, meeting them with the right message at each step in their shopping journey.
I’m also detail-oriented and extremely organized which makes Project Management a breeze. I’ve managed budgets in excess of $8M a quarter and teams both large and small, virtually and in-person. My favorite thing to do is look at the big picture and figure out how to enhance the total customer experience. And, if that means getting my hands dirty or learning a new skill, I’m all in.
